Fabren
Private AI back office for ecommerce operatorsDTC brands, Shopify operators, marketplace sellers, and ecommerce agencies
Private store ops workspaceDedicated Fabren engineerDraft, review, then automate

Your store gets an always-on operations workspace. Fabren builds the AI back office that keeps repetitive store work moving.

Support queues, order exceptions, inventory checks, product cleanup, reporting, and vendor follow-ups pile up fast. Fabren installs a private AI workspace that prepares the work, flags exceptions, and keeps your team in control.

Installed in your stack
Managed by a dedicated engineer
Built for repetitive back-office work
24/7
monitoring for repetitive store work
Engineer
dedicated Fabren implementation lead
Review
approval gates for important work
Managed workspace previewlive pilot
Support queueready
Order exceptionsready
Inventory alertsreview
Product datareview

A private workspace that watches the boring work so your team can move the business.

The concept

Like a web design agency. But for your AI back office.

Fabren does not hand you a login and leave. We install a private workspace, connect it to your operating stack, build the workflows, monitor the loops, and improve the system with you every month.

Not SaaS

You are not buying another dashboard your team has to configure.

Not a chatbot

The workspace runs files, inboxes, exports, scripts, checklists, and review queues.

Not consulting

The deliverable is a working operating loop, not a strategy document.

Private workspace

A secure cloud workspace with tools, scripts, prompts, logs, and scheduled workflows.

AI operating layer

Codex helps prepare files, docs, exports, internal tools, review queues, and repeatable admin work.

Managed delivery

A Fabren engineer works directly with your team to ship and maintain the system.

fabren-managed-workspace
Store operations command center
Support queuerunning
Order exceptionsrunning
Inventory alertsqueued
Product dataqueued
Weekly ops reportqueued

workspace output

A private workspace that watches the boring work so your team can move the business.

Monitor support tags, order exports, and fulfillment reports
Draft customer replies and vendor follow-ups
Flag high-risk refund, chargeback, and shipment issues
next review
Forward-deployed engineer checks the loop, improves the system, and ships the next workflow.

Why this wins

A managed workspace beats another tool.

Most AI projects fail because the business still has to translate messy work into a reliable system. Fabren owns that translation layer.

AI SaaS

A new login

Your team still configures workflows, context, and adoption.

Fabren workspace
Private workspace
Managed AI ops
Engineer-led setup

The operating layer that turns messy tools into one managed workflow system.

Automation agency

A few zaps

Useful at first, but brittle when the real process changes.

What launches first

A narrow workflow that proves the model.

We do not start by promising to automate the whole company. We start with one operational loop that is repetitive, measurable, and painful enough that your team already wants it gone.

30-day launch mapone workflow first
Week 1
01

Workflow map, access plan, success metric, approval rules, and first data sources.

Week 2
02

Private workspace setup, prompts, scripts, folder conventions, and first working loop.

Week 3
03

Integrations, exception handling, team feedback, and controlled live testing.

Week 4
04

Launch, training, monitoring dashboard, and roadmap for the next two workflows.

30-day pilot

Tell us the one workflow your team already knows is leaking time. We'll scope what 30 days looks like.

Scope my pilot

What it runs

A managed AI workspace for ecommerce.

Start with the repetitive work your team already knows is leaking time. Then turn that workflow into a managed operating loop.

Support triage

Tickets are summarized, tagged, drafted, and escalated based on risk and customer value.

Order exceptions

Late orders, refund requests, address issues, and fulfillment misses are tracked in one queue.

Product ops

SKU data, product descriptions, collections, and launch checklists are cleaned and prepared.

Performance reporting

Daily and weekly snapshots pull from store, ads, inventory, and support data.

How the work gets done

The system does the prep work. Your team keeps the judgment.

We design autonomy by risk. Repetitive collection, preparation, summaries, drafts, and status updates can run continuously. Decisions that affect money, legal exposure, customer promises, tax, or production systems stay behind approval rules.

node
Inbox, docs, exports, portals
node
Monitor support tags, order exports, and fulfillment reports
node
Draft customer replies and vendor follow-ups
node
Human review when risk is high

Flag high-risk refund, chargeback, and shipment issues

Compile daily store ops and margin watch reports

Forward-deployed engineering

You work with an engineer, not a chatbot installer.

Each workspace is implemented by Fabren around your real systems. We do the messy deployment work: access, prompts, scripts, SOPs, testing, monitoring, and iteration.

01

Map the current store operations stack

02

Connect Shopify, support desk, spreadsheets, and reporting sources

03

Build reusable scripts for exports, cleanup, and status reports

04

Tune approval gates for refunds, customer promises, and supplier issues

Integrations

Built around the tools you already use.

We start with the lowest-friction connection path: exports, folders, inboxes, spreadsheets, APIs, MCP servers, or custom scripts.

ShopifyKlaviyoGorgiasZendeskGoogle SheetsMMeta AdsGoogle AdsShipStationAmazonSlack

Built for teams under ops pressure

Works with exports before custom APIs

Approval gates for refunds and customer promises

Monthly improvement sprint included

Pilot proof target

A typical first pilot targets the hidden queue that costs the most attention: support triage, order exceptions, refund prep, or daily store reporting.

Monthly management

The workspace gets better after launch.

The first workflow is the beachhead. Every month, Fabren reviews outputs, fixes failures, adds context, connects more data, and ships the next useful operating loop.

01
Review

Weekly output review and failure cleanup

02
Improve

Prompt, script, and SOP improvements

03
Prioritize

New workflow backlog and prioritization

04
Govern

Access, security, and approval rule tuning

05
Adopt

Team training and adoption support

06
Report

Monthly outcome report

ROI calculator

Estimate the admin capacity a managed Codex workspace could unlock.

This is a planning model for ecommerce, not a guarantee. It values recovered admin hours before any extra revenue from faster turnaround, better follow-up, or fewer dropped tasks.

Use 25-40% as a practical planning range for repetitive document chase, inbox, reporting, and admin-prep workflows.

Monthly hours saved
73
Capacity unlocked
0.4 FTE
Monthly labor value
$4,001
Annual labor value
$48,011
Estimated net monthly value
$1,501

At these numbers, the monthly retainer pays for itself in about 2.7 weeks of recovered labor value.

Setup fee recovered in about 2.0 months after retainer, if the assumptions hold.

Conservative note: this excludes revenue lift from faster client response, fewer missed deadlines, cleaner follow-up, or higher team throughput.

Commercial model

Upfront implementation. Monthly managed workspace.

This is not priced like SaaS because Fabren is not handing you software. We install, manage, monitor, and improve the AI back-office system.

The setup fee covers implementation: mapping the workflow, connecting your tools, building the workspace, testing the first loop, and getting your team to a working launch.

Pilot

$3k setup + $1k/mo

One workflow, one workspace, one painful outcome. Best for testing the model before expanding.

Managed

$7.5k-$15k setup + $2.5k-$5k/mo

Multiple loops, integrations, weekly monitoring, and monthly improvements.

Embedded

$25k+ setup + $8k+/mo

Department-level rebuild with deeper integrations, custom tooling, and ongoing implementation engineering capacity.

Start here

Build the first workflow. Then decide how far to take it.

Tell us where the back-office drag is. Fabren will map the first workspace implementation, what it connects to, what it can prepare automatically, and what should stay human-reviewed.

Private by design
Forward-deployed engineer included
Human approval gates where needed
Launch one workflow before expanding
Loading form...

FAQ

Is this customer support automation?

It is broader. Support is one loop, but the workspace also handles order exceptions, product data, inventory, reporting, and vendor follow-up.

Can it connect to Shopify?

Yes. We can start with exports and mature into direct integrations where it makes sense.

Will it auto-send replies?

Only where you approve that rule. Most teams start with draft and approve, then automate safe categories.

Build our ecommerce workspace