A close that lives in someone's head will slip the same way every month. A statement arrives late. A card feed is stale. The bookkeeper reconciles anyway. The pack goes out with a plug. Then April is a reconstruction project.
Put this board on every bookkeeping file. The service card and monthly cycle live in client advisory services automation. The multi entity page is how you keep legal entities from mixing. If you are still choosing which repeating work to build first, start with accounting firm automation. What the client should already be sending sits on the small business recordkeeping checklist. This page is the twelve cells you tick before anyone locks the period.
01
The close is a board, not a memory
One row per client per period. Columns are the steps below. Each cell has an owner, a date, and a stop rule. If a step cannot finish, you park it with a date. You do not hide it inside a Slack thread.
Publication 583 still wants a complete set of books that clearly shows income, deductions and credits, plus supporting documents. Electronic records have to meet the same bar as paper. (Publication 583) A close that cannot point at the statement, the receipt, or the decision is not closed. It is a draft with a send button.
- The board is the file. If it is not on the board, it did not happen.
- Chasing sits on the board as step 1, not as a side job the bookkeeper does between coding.
- Locking the period is the last cell. It is not a courtesy you skip when Friday is busy.
02
Twelve checkpoints in the order you actually run them
Run them in this order on every file. Skipping recon to "get the pack out" is how you send a profit and loss that will move next week.
| Step | Stop rule |
|---|---|
| 1. Chase missing statements, receipts and answers | List is complete, or each missing item is parked with a date |
| 2. Confirm feeds pulled for every in scope account | Current feed, or a logged exception with who will fix it |
| 3. Apply bank rules. Leave the rest in review | Uncategorized and odd items are a queue, not a hope |
| 4. Match receipts to expenses or bills | Every receipt is matched, created, or parked |
| 5. Reconcile each cash and card account to the statement | Difference is $0.00, or a named break sits on the board |
| 6. Post recurring entries (rent, depreciation, prepaid) | Posted, and nothing was skipped or disposed |
| 7. Review AR aging. Note 90 day items | A person has looked at 90 day items |
| 8. Review AP aging. Confirm unpaid bills match the pack | Unpaid bills tie, or a named break |
| 9. Accruals, inventory, capital versus expense, related party | Reviewer decision recorded |
| 10. Payroll tie out if payroll is in scope | Liability and expense agree to the payroll report, or a named break |
| 11. Assemble the pack | Cover, profit and loss, balance sheet, AR, AP, recon status, open questions |
| 12. Reviewer signs the row. Lock the period. Send the pack | Signed, locked, sent |
In QuickBooks Online, reconciling means matching the ledger to the statement until the difference is $0.00, then finishing so QuickBooks stores a reconciliation report. (Reconcile an account) In Xero, matching statement lines is one job. Reconciling and closing the period is a second job, and you cannot close the period until the opening and closing statement balances match and every included transaction is reconciled. (Reconcile and close a period) The page order for step 11 is in the monthly reporting package. The emails for step 1 are in chasing bookkeeping receipts.
03
Who owns the row
A six person firm can split this without a meeting. A two person firm still names the roles, even when the same person wears two of them.
| Role | Owns | Does not own |
|---|---|---|
| Admin | Step 1. The missing list. The reminders. | Coding, reconciling, advice |
| Bookkeeper | Steps 2 through 8, and assembling the pack | Capital versus expense. Signing the row. Filing a return |
| Reviewer (often the owner or a CPA) | Steps 9, 10 and 12 | Chasing the client for a PDF |
| Client contact | Answers and documents on the missing list | Telling you the pack is 'fine' without looking |
If the reviewer is also the bookkeeper, still mark the review cell. The point of the cell is that you stopped and looked. It is not a second login.
04
A worked close week for a six person firm
Illustrative. Forty monthly bookkeeping clients, cash basis, close promised on business day 10. Two bookkeepers, one admin, one reviewer, owner on tax, one person on new work.
| Day | What the board shows |
|---|---|
| Business day 1 | Admin sends the named missing list for every file that is not already complete. Bookkeepers do not open coding until that list exists. |
| Business day 2 | Feeds checked. Four card feeds stale. Four parked items with a date. The rest move to rules and review. |
| Business day 3 and 4 | Bookkeepers code and reconcile the files whose lists are complete. Files with parked items stay in a Waiting column. |
| Business day 5 | Reviewer takes the first finished pile: known vendors, recon at $0.00, no capital questions. |
| Business day 8 | Second pile: files with a capital question or a related party rent. Reviewer decides. Packs go out for signed rows. |
| Business day 10 | Anything still Waiting is either parked into next period with a written note on the pack, or the close date moves in writing. Nobody 'just sends it'. |
Automation belongs on step 1 and on applying known bank rules. The reviewer still decides whether the $2,100 supply house charge is a tool or an asset. That split is the point of the board.
05
Cash books and accrual books use the same board
Cash files still reconcile. They still need receipts for the items that are not obvious from the bank text. They still need a reviewer on owner draws, loan proceeds and anything that might be personal.
Accrual files add step 9 in a real way: bills dated in the period, invoices dated in the period, prepaid and deferred items. Do not pretend a cash board is an accrual board by renaming the pack. Write the basis on the cover of the pack every month so the owner does not compare a cash profit and loss to a bank balance and decide you are wrong.
- State the basis on the cover. Cash or accrual. The month. The accounts in scope.
- If the engagement is cash and the owner wants unpaid bills on the pack, that is a scope change. Put it in writing.
- If payroll is out of scope, step 10 is skipped on purpose, and the cover says so.
06
When you refuse to lock
Locking a period that still has a named break trains the client to ignore the missing list. Refuse in these cases:
- A bank or card in scope has no statement and no feed for the period
- The recon difference is not $0.00 and nobody has written what the difference is
- An owner draw, loan, or large new vendor sits uncoded
- The client told you a receipt is coming and you posted the expense as if you already had it
Send the pack with a cover that lists the parked items and the date you will look again. That is still a close of sorts. It is an honest one. A locked period with a silent hole is worse.
07
Download the close checklist
Download the month end close checklist. One sheet. The twelve steps, owner, stop rule, a parked column, and a row you can copy for each client period. Fill dates from the recon report and the sent folder, not from memory.
Step 1 is the cell that usually goes red first. The tax season operator keeps that missing list current and drafts the follow ups. Your staff still approve what goes out.
Keep reading on Fabren
Next step
Want missing statements chased before the close board stalls?
The close waits on documents. The tax season operator keeps each missing list current and drafts the follow ups. Your staff approve what goes out. Your CPA reviews and signs every return.
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